Komatsu's KOMTRAX system has been in operation globally for over 10 years, with more than 3500 Construction and Utility machines in Australia currently fitted with the system.
Komatsu Australia's National Customer Support Systems Manager, Reza Mosahebi, said KOMTRAX works to provide customers with critical machine data via sophisticated remote satellite technology.
"KOMTRAX remote monitoring and tracking has long been renowned as a technology that can provide significant operational saving for our customers, and it's with great pleasure we're now able to provide this service free of charge," he said.
"All KOMTRAX-equipped machines in a customer's fleet will now be visible online through the web-based portal, including any machines that may have been unsubscribed from the service.
KOMTRAX hardware has been fitted to the majority of Australian-delivered Komatsu construction and utility machines delivered since 2008, with a number of stolen machines being successfully recovered thanks to the KOMTRAX tracking service.
As part of the new free KOMTRAX offer, registered customers will receive an 'energy saving operation' report (per applicable machine), provided via email each month. Registered users will also be able to access all machine data and the remote tracking function via their new KOMTRAX login, and will also be able to download reports in Microsoft Excel file format to aid in data-sorting and collection.
More information on accessing the improved KOMTRAX service can be found by visiting www.komatsu.com.au or by calling 1300 566 287.
Komatsu Adds Free Komtrax Monitoring

Written by Mike Ryan, Senior Writer
July 2, 2012 10:57 AM AEST
Komatsu Australia has announced that its state-of-the-art KOMTRAX satellite machine monitoring service is now available free of charge to all existing KOMTRAX-enabled Komatsu machine owners. This means that Komatsu owners with operating KOMTRAX hardware installed on their machine will no longer be required to pay the annual subscription fee, which means a valuable saving of $550 each year. This saving will also be applicable to all new Komatsu machine owners, where KOMTRAX hardware is available.







